Privacy Policy

1. Introduction

Panaptico, Inc. ("Panaptico," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website panaptico.com and use our platform and services.

2. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, company name, job title, and other contact details you provide when signing up, requesting a demo, or contacting us.
• Usage Data: Information about how you interact with our website and platform, including IP address, browser type, pages visited, time spent, and referring URLs.
• Technical Data: Infrastructure configuration data, platform metadata, and operational telemetry processed through the Panaptico platform as part of service delivery.
• Cookies & Tracking: We use cookies and similar technologies to enhance your experience and analyze site usage.

3. How We Use Your Information

• To provide, maintain, and improve our services
• To communicate with you about your account, updates, and support
• To process transactions and send related information
• To send marketing communications (with your consent)
• To monitor and analyze usage trends and improve user experience
• To detect, prevent, and address technical issues and security threats
• To comply with legal obligations

4. Data Sharing & Disclosure

We do not sell your personal information. We may share information with:

• Service Providers: Third-party vendors who assist in operating our platform, conducting business, or servicing you (e.g., cloud hosting, analytics, email delivery).
• Legal Requirements: When required by law, regulation, or legal process.
• Business Transfers: In connection with a merger, acquisition, or sale of assets.
• With Your Consent: When you explicitly authorize us to share your information.

5. Data Security

We implement industry-standard security measures to protect your information, including encryption in transit and at rest, access controls, and regular security assessments. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law. When data is no longer needed, we securely delete or anonymize it.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Object to or restrict processing of your information
• Data portability
• Withdraw consent at any time

To exercise these rights, contact us at privacy@panaptico.com.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete it.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on this page and updating the "Last updated" date. Your continued use of our services after any changes constitutes acceptance of the updated policy.

11. Contact Us

If you have questions about this Privacy Policy, please contact us at:

Panaptico, Inc.
privacy@panaptico.com