Operations · Adoption

The most expensive software
is the kind you don't use.

You buy the whole platform. You activate a fraction of it. Renewal shows up, you sign for the full thing again. Panaptico measures what was implemented against what was purchased — module by module, user by user, feature by feature — so adoption is a number, not a vibe.

Panaptico · License Register

FY26 · portfolio across 6 platforms

measured continuously · 2026-04-22

Annualized

$18.0M

Weighted activation

51%

Exposure at renewal

$8.86M

Workday

HCM · Finance · Extend · Adaptive

8,914/ 12,400
38%
$4.20M2026-09-01$2.60M

Snowflake

Compute · Cortex · Snowpark · Horizon

724,000/ 1,200,000
61%
$2.80M2026-06-30$1.09M

Okta

Workforce · CIEM · Identity Gov

13,918/ 14,200
88%
$1.42M2026-11-14$170K

Microsoft 365 E5

E5 Security · Compliance · Purview

9,428/ 14,200
42%
$5.82M2026-07-01$3.38M

Databricks

SQL · MLflow · Unity · Mosaic

198,000/ 640,000
31%
$1.65M2027-01-15$1.14M

Salesforce

Sales · Data · Agentforce

2,612/ 3,400
77%
$2.10M2026-05-31$483K

Register subtotal

$18.0M committed$8.86M exposed

Exposure = annualized spend × (1 − activation) · measured from live state, not vendor-reported usage.

Where the money leaks

Adoption is assumed, not measured.

01

Invoices come quarterly. Usage data comes never.

Procurement has perfect clarity on what was purchased. Nobody has matching clarity on what was actually turned on. The two sides of the ledger never meet until the renewal call.

02

"Rolled out" is not the same as "adopted."

The cutover slide says done. Three modules were never configured, two user groups never onboarded, and the AI features nobody trained on are sitting dormant at full price.

03

Renewal negotiations happen in the dark.

The vendor walks in with a utilization number. Procurement walks in with a spend number. Neither side is holding an artifact that says what was actually deployed against the contract.

Module heat map · Workday

Every square is money. Most of them are cold.

Workday · finance + HCM

24 modules in scope · FY26 contract

HCM · Core

live

HCM · Time Tracking

live

HCM · Absence

partial$140K

HCM · Benefits

live

Recruiting

partial$210K

Onboarding

live

Talent · Perf

dormant$380K

Talent · Succession

dormant$180K

Learning

dormant$240K

Compensation

live

Finance · Core

live

Finance · Accounting

live

Finance · Procurement

partial$310K

Finance · Expenses

live

Finance · Projects

dormant$420K

Adaptive · Planning

dormant$560K

Adaptive · Consolidation

not owned

Extend · Apps

dormant$280K

Extend · Studio

not owned

Prism Analytics

partial$190K

People Analytics

dormant$150K

VNDLY · Contingent

not owned

Peakon · Engagement

not owned

Workday AI · Illuminate

dormant$340K
Live · 8Partial · 4Dormant · 8Not owned · 4

Dormant + partial value on this contract: $3.40M — mapped to modules with named owners and last-activity dates.

Onboarding cohort · M365 E5

Rollouts plateau. Ours tells you when.

The onboarding curve is measured per cohort, per module. We watch where it flattens below target — that's where the paid seats are sitting idle and where the renewal conversation actually starts.

0%25%50%75%100%d0d7d14d21d28plateau at 57% · d16target · 100% in 30dactual · E5 Security

Cohort read

E5 Security rollout flattened at 57% on day 16. The remaining 4,772 seats never opened Purview, Defender, or Insider Risk after provisioning.

Target by d30100%
Actual at d3057%
Idle seats4,772
Annualized idle spend$1.96M

Cohorts update nightly · per module · per department · per license tier.

Shelfware, ranked

Every dormant feature, priced.

Panaptico maps purchased features to live usage. If it isn't active, it shows up here — with a dollar figure, an owner, and a last-touched date.

01

M365 · E5 Security · Purview · Insider Risk

4,772 seats provisioned · 0 policies configured

$1.96M/ year
02

Workday · Adaptive · Planning + Consolidation

model built during pilot · superseded by Excel workbook

$560K/ year
03

Databricks · Mosaic AI · fine-tuning

2 engineers active · no production workloads

$420K/ year
04

Workday · Talent · Performance + Succession

modules purchased with HCM · never configured

$380K/ year
05

Snowflake · Cortex AI Functions

spike-then-quiet · 14 queries in 90d

$310K/ year
06

Salesforce · Data Cloud · activations

ingestion connected · no downstream activation configured

$268K/ year

Ranked by annualized idle spend · refreshed nightly from the implementation graph.

$3.90M on this list alone

Renewal readiness

Walk into the renewal holding an artifact, not an opinion.

Microsoft 365 E5

renews · 2026-07-01 · 70 days

Utilization

42

Coverage

55

Completeness

61

Negotiation leverage

Downgrade 4,772 idle E5 → E3 · walk in with 90-day non-activation evidence.

Workday

renews · 2026-09-01 · 132 days

Utilization

38

Coverage

52

Completeness

48

Negotiation leverage

Drop Planning + Succession modules or re-scope implementation · 2 modules never configured.

Snowflake

renews · 2026-06-30 · 69 days

Utilization

61

Coverage

74

Completeness

82

Negotiation leverage

Negotiate compute-only rate for Cortex tier · 14 Cortex queries in 90d.

Salesforce

renews · 2026-05-31 · 39 days

Utilization

77

Coverage

81

Completeness

86

Negotiation leverage

Hold on Data Cloud activations upgrade · defer purchase one cycle.

Renewals without guesswork.

Every license mapped to a user. Every feature mapped to a usage signal. Every dollar mapped to a state.